
FAQ
Find your answers here
What is Lightz Art?
Lightz Art is an online platform specializing in unique and artistic light decorations. We offer a range of beautifully designed lighting solutions to enhance your space with creativity and ambiance.
What types of light decorations do you offer?
We provide a variety of lighting solutions, including LED wall art, neon signs, ambient light sculptures, and custom decorative lighting. Our collection includes both ready-made and custom designs.
How can I purchase a light decoration?
You can browse our online store and purchase lighting directly through our website. Simply add your chosen piece to your cart and proceed to checkout.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure online payment methods to ensure a smooth purchasing experience.
Do you ship internationally?
Yes, we offer international shipping! Shipping rates and delivery times vary depending on your location. You can find more details during checkout.
How long does shipping take?
Shipping times depend on your location and the type of lighting ordered. Standard orders typically ship within 5-7 business days, while custom pieces may take longer depending on complexity.
Can I return or exchange a light decoration?
We strive to ensure customer satisfaction. If your lighting arrives damaged or you are not satisfied, please contact us within 7 days of receiving your order to discuss returns or exchanges.
How do I contact customer support?
You can reach out to us via our contact page or email us at support@lightzartstore.com. We aim to respond within 24-48 hours.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.